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1. The first place to check is on any receipt notice you may have received from the Citizenship and Immigration Services (CIS). On that form there may be an estimated time of how long it will take to process the type of paperwork you filed. You should usually wait until that estimated time has passed before inquiring further. CIS officials and my office cannot check on any paperwork that is still within the normal processing time. If, however, you have a life or death emergency during this time that involves your CIS paperwork, please contact my office as soon as possible to see if I can help.
2. If you need more help after you talk to CIS officials, feel free to contact my office. My aide that works with CIS matters may be able to lead you in the right direction. Also, if you have an emergency that is affected by your CIS paperwork, do not hesitate to call.
Because of federal privacy laws, I will need your written permission to help you with your CIS paperwork. To speed up this process, you may want to print out my Authorization Form and fax it to my office.
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